Never
Never Answer
The Same Ticket
Twice
Answer
The Same Ticket
Twice
An AI ecosystem that resolves your support tickets, learns from every reply, and evolves into your smartest support rep.
Support Knowledge Automation
Smarter Support Starts Here
Smarter Support Starts Here
Smarter Support Starts Here
Brands that trust us
Brands that trust us
🧠 AI-Powered Precision
We don’t guess — we use machine learning to scan thousands of tickets and extract real FAQs that reflect your users' actual pain points.
🧠 AI-Powered Precision
We don’t guess — we use machine learning to scan thousands of tickets and extract real FAQs that reflect your users' actual pain points.
🔁 Always Learning, Never Repeating
Your knowledge base improves with every solved ticket. No more duplicate answers, no more wasted agent time.
🔁 Always Learning, Never Repeating
Your knowledge base improves with every solved ticket. No more duplicate answers, no more wasted agent time.
🧱 Built for Support Teams
We focus solely on helping support teams scale smarter — through automation, not more headcount.
🧱 Built for Support Teams
We focus solely on helping support teams scale smarter — through automation, not more headcount.
Scales With Your Growth
Human-Quality Responses
Real Results, Not Hype
Commitment to Excellence
🧠 AI-Powered Precision
We don’t guess — we use machine learning to scan thousands of tickets and extract real FAQs that reflect your users' actual pain points.
🔁 Always Learning, Never Repeating
Your knowledge base improves with every solved ticket. No more duplicate answers, no more wasted agent time.
🧱 Built for Support Teams
We focus solely on helping support teams scale smarter — through automation, not more headcount.
Scales With Your Growth
Human-Quality Responses
Real Results, Not Hype
Commitment to Excellence
We had over 15,000 historical Zendesk tickets sitting untouched. In just a few weeks, Perpetual FAQ Builder turned that data into a living knowledge base that now powers our entire help center and internal agent training. The time savings have been incredible.
L. Martin
Director of Support Operations, Apex Capital Group
Before using Perpetual, we were constantly repeating answers to common questions — and onboarding new agents took forever. Now, our AI-generated FAQ is driving 40% fewer incoming tickets, and new hires are ramping up twice as fast.
A. Rivera
VP of Customer Experience, Externetworks
The ability to extract FAQs directly from our real support conversations was a game changer. We no longer have to guess what customers need — we know. The process was seamless, and the system keeps improving as we go. Highly recommended.
M. Johnson
Head of Support, StellarDigitalStrategies
We had over 15,000 historical Zendesk tickets sitting untouched. In just a few weeks, Perpetual FAQ Builder turned that data into a living knowledge base that now powers our entire help center and internal agent training. The time savings have been incredible.
L. Martin
Director of Support Operations, Apex Capital Group
Before using Perpetual, we were constantly repeating answers to common questions — and onboarding new agents took forever. Now, our AI-generated FAQ is driving 40% fewer incoming tickets, and new hires are ramping up twice as fast.
A. Rivera
VP of Customer Experience, Externetworks
The ability to extract FAQs directly from our real support conversations was a game changer. We no longer have to guess what customers need — we know. The process was seamless, and the system keeps improving as we go. Highly recommended.
M. Johnson
Head of Support, StellarDigitalStrategies