Service Details
AI-powered patient engagement that never clocks out. Lyra is your clinic’s digital front desk, built to streamline patient interactions across every channel. It answers calls, manages website chats, and re-engages past patients through natural SMS conversations — all while syncing directly with your EMR. From booking and rescheduling appointments to handling refills, side effects, billing inquiries, and new patient intake, Lyra works 24/7 to reduce staff workload, improve patient satisfaction, and keep patients returning for ongoing care.
Why Clinics Need Lyra
Why Clinics Need Lyra
Most clinics lose patients to missed calls, long hold times, and outdated follow-up processes. Staff are overworked, patients get frustrated, and valuable appointments go unfilled.
Lyra solves this by acting as your always-on patient engagement agent — answering calls, managing website chats, re-engaging past patients, and syncing directly with your EMR. It works 24/7 to reduce staff workload, lower no-shows, and keep patients satisfied and coming back.
Never Miss a Patient Call
Never Miss a Patient Call
24/7 Coverage
24/7 Coverage
Seamless EMR Integration
Seamless EMR Integration
Reduce Staff Workload
Reduce Staff Workload
Bring Back Past Patients
Bring Back Past Patients
Lower No-Shows
Lower No-Shows
Instant Patient Support
Instant Patient Support
Track ROI Easily
Track ROI Easily
Why Clinics Need Lyra
Most clinics lose patients to missed calls, long hold times, and outdated follow-up processes. Staff are overworked, patients get frustrated, and valuable appointments go unfilled.
Lyra solves this by acting as your always-on patient engagement agent — answering calls, managing website chats, re-engaging past patients, and syncing directly with your EMR. It works 24/7 to reduce staff workload, lower no-shows, and keep patients satisfied and coming back.
Never Miss a Patient Call
24/7 Coverage
Seamless EMR Integration
Reduce Staff Workload
Bring Back Past Patients
Lower No-Shows
Instant Patient Support
Track ROI Easily
What does Lyra do?
Lyra helps clinics automate patient interactions — without changing their existing systems.
Lyra connects to your phone line, website, and EMR to handle patient interactions end-to-end. It answers calls, manages website chats, and re-engages past patients through human-like SMS conversations. From booking and rescheduling appointments to refills, side effects, billing inquiries, and new patient intake, Lyra provides 24/7 coverage that feels natural, reduces staff workload, and improves patient satisfaction — all while keeping your clinic running smoothly.
What does Lyra do?
Lyra helps clinics automate patient interactions — without changing their existing systems.
Lyra connects to your phone line, website, and EMR to handle patient interactions end-to-end. It answers calls, manages website chats, and re-engages past patients through human-like SMS conversations. From booking and rescheduling appointments to refills, side effects, billing inquiries, and new patient intake, Lyra provides 24/7 coverage that feels natural, reduces staff workload, and improves patient satisfaction — all while keeping your clinic running smoothly.
Why clinics choose Lyra
Why clinics choose Lyra
Proven Performance
Lyra ensures no patient call, chat, or follow-up goes unanswered — helping clinics reduce missed appointments, improve patient satisfaction, and scale operations with confidence.
Proven Performance
Lyra ensures no patient call, chat, or follow-up goes unanswered — helping clinics reduce missed appointments, improve patient satisfaction, and scale operations with confidence.
Tailored for Healthcare
Unlike generic bots, Lyra is built specifically for clinics — handling appointments, refills, side effects, billing, and new patient inquiries while syncing directly with your EMR.
Tailored for Healthcare
Unlike generic bots, Lyra is built specifically for clinics — handling appointments, refills, side effects, billing, and new patient inquiries while syncing directly with your EMR.
Built Around Your Staff
Lyra doesn’t replace your team — it supports them. Routine patient requests are handled automatically, while complex cases are routed to staff so they can focus on care.
Built Around Your Staff
Lyra doesn’t replace your team — it supports them. Routine patient requests are handled automatically, while complex cases are routed to staff so they can focus on care.
Gets Smarter Over Time
Every interaction trains Lyra. It learns how patients respond, what drives bookings, and how to improve re-engagement — evolving to keep your clinic ahead.
Gets Smarter Over Time
Every interaction trains Lyra. It learns how patients respond, what drives bookings, and how to improve re-engagement — evolving to keep your clinic ahead.
Plug-and-Play Integration
Lyra connects directly to your EMR, phone system, or patient database. No new systems required — just seamless engagement from day one.
Plug-and-Play Integration
Lyra connects directly to your EMR, phone system, or patient database. No new systems required — just seamless engagement from day one.
HIPAA-Grade Security
Lyra protects sensitive patient data with full HIPAA compliance, encryption, and strict access controls — keeping your clinic secure while automating tasks.
HIPAA-Grade Security
Lyra protects sensitive patient data with full HIPAA compliance, encryption, and strict access controls — keeping your clinic secure while automating tasks.
Why clinics choose Lyra
Proven Performance
Lyra ensures no patient call, chat, or follow-up goes unanswered — helping clinics reduce missed appointments, improve patient satisfaction, and scale operations with confidence.
Tailored for Healthcare
Unlike generic bots, Lyra is built specifically for clinics — handling appointments, refills, side effects, billing, and new patient inquiries while syncing directly with your EMR.
Built Around Your Staff
Lyra doesn’t replace your team — it supports them. Routine patient requests are handled automatically, while complex cases are routed to staff so they can focus on care.
Gets Smarter Over Time
Every interaction trains Lyra. It learns how patients respond, what drives bookings, and how to improve re-engagement — evolving to keep your clinic ahead.
Plug-and-Play Integration
Lyra connects directly to your EMR, phone system, or patient database. No new systems required — just seamless engagement from day one.
HIPAA-Grade Security
Lyra protects sensitive patient data with full HIPAA compliance, encryption, and strict access controls — keeping your clinic secure while automating tasks.
Our 4 Stage Process
Our 4 Stage Process
Our 4 Stage Process
01
Step
01
Connect & Setup
Lyra connects to your phone line, website, and EMR. We ensure it integrates smoothly with your existing systems so patient data flows securely without disruption.
Step
01
Connect & Setup
Lyra connects to your phone line, website, and EMR. We ensure it integrates smoothly with your existing systems so patient data flows securely without disruption.
01
Step
01
Connect & Setup
Lyra connects to your phone line, website, and EMR. We ensure it integrates smoothly with your existing systems so patient data flows securely without disruption.
02
Step
02
Customize & Train
We configure Lyra to match your clinic’s workflows — setting up appointment booking, medication refills, intake forms, billing inquiries, and treatment-specific FAQs.
Step
02
Customize & Train
We configure Lyra to match your clinic’s workflows — setting up appointment booking, medication refills, intake forms, billing inquiries, and treatment-specific FAQs.
02
Step
02
Customize & Train
We configure Lyra to match your clinic’s workflows — setting up appointment booking, medication refills, intake forms, billing inquiries, and treatment-specific FAQs.
03
Step
03
Launch & Deploy
Lyra goes live across phone, SMS, and web chat — answering calls, scheduling visits, handling refills, and engaging patients in real time while your staff focus on care.
Step
03
Launch & Deploy
Lyra goes live across phone, SMS, and web chat — answering calls, scheduling visits, handling refills, and engaging patients in real time while your staff focus on care.
03
Step
03
Launch & Deploy
Lyra goes live across phone, SMS, and web chat — answering calls, scheduling visits, handling refills, and engaging patients in real time while your staff focus on care.
04
Step
04
Optimize & Scale
We monitor Lyra’s performance and continuously improve it with real patient data, while ensuring all workflows remain fully HIPAA-compliant. Lyra is built with secure data handling, encryption, and access controls so sensitive patient information stays protected. Over time, Lyra reduces no-shows, reactivates more patients, and scales seamlessly across multiple providers or locations without ever compromising security or compliance.
Step
04
Optimize & Scale
We monitor Lyra’s performance and continuously improve it with real patient data, while ensuring all workflows remain fully HIPAA-compliant. Lyra is built with secure data handling, encryption, and access controls so sensitive patient information stays protected. Over time, Lyra reduces no-shows, reactivates more patients, and scales seamlessly across multiple providers or locations without ever compromising security or compliance.
04
Step
04
Optimize & Scale
We monitor Lyra’s performance and continuously improve it with real patient data, while ensuring all workflows remain fully HIPAA-compliant. Lyra is built with secure data handling, encryption, and access controls so sensitive patient information stays protected. Over time, Lyra reduces no-shows, reactivates more patients, and scales seamlessly across multiple providers or locations without ever compromising security or compliance.